National NAIDOC Week is held in Australia during the first week of July. It celebrates and recognises the history, culture and achievements of Aboriginal and Torres Strait Islander peoples. NAIDOC Week is an opportunity for all Australians to learn about First Nations cultures and histories and participate in celebrations of the oldest, continuous living cultures on earth.
Partnering with First Nations communities: listening, learning and delivering care at Port Augusta
At Slade Pharmacy Port Augusta, delivering high-quality, culturally safe care starts with two simple principles: listen and learn.
Located on the traditional lands of the Barngarla, Nukunu and Adnyamathanha peoples, pharmacists Tasma Wagner and Denise Williamson-Knoef travel across some of South Australia’s most remote regions each month. Their mission is to ensure First Nations patients have access to tailored medication management that respects cultural values and is built on community trust.
“When you’re there, you start to understand people’s stories, their connection to Country, and what good care looks like for them,” says Denise.
“That’s when you can truly provide great care.”
Care guided by local voices
Through the S100 Remote Area Aboriginal Health Services (RAAHS) Program, the Port Augusta team works closely with the Royal Flying Doctor Service to deliver essential medicines — often at no cost — to six remote communities each month. They also support services from dialysis transport to complex hospital discharge planning, always with the aim of keeping people on Country and connected to community.
Tasma highlights the importance of partnership in closing the healthcare gap.
“It’s local, it’s respectful, and most importantly, it’s built in partnership with community.”
Denise points to the vital role of Aboriginal Health Practitioners in this work.
“They guide us on what’s needed and how best to build trust. They’re role models for both the community and our healthcare team, and they’re inspiring the next generation of Indigenous health workers. That leadership carries forward the strength and knowledge of those who came before.”
A commitment beyond NAIDOC WeekA commitment beyond NAIDOC Week
While NAIDOC Week is a time to recognise and celebrate, both Tasma and Denise believe listening, learning and championing Indigenous voices should happen every day.
“It’s how we provide the best care for our First Nations patients — by listening, learning and reflecting every day, not just during NAIDOC Week,” says Denise.