As part of this rebranding, our EpicYOU loyalty program is transitioning to SladePLUS.
Your rewards and benefits remain unchanged. This is simply a new name for the same loyalty program you love.
We’re here to ensure a smooth transition and answer all your questions. Explore the FAQs below for more details about this exciting update.
As part of the pharmacy’s rebranding from Epic Pharmacy to Slade Pharmacy, the EpicYOU loyalty program is being renamed as SladePLUS. The benefits, rewards structure, and your cash will remain exactly the same — only the name is changing
The transition will occur in early 2025. Until then, you can continue using our loyalty program as usual. All rewards will automatically transfer to the SladePLUS program in the new year.
The name change aligns with the rebranding of the pharmacy to Slade Pharmacy.
No, all your existing points and rewards will automatically transfer to the new SladePLUS program.
Yes, you can continue to earn and redeem rewards through the loyalty program as usual. After the transition, the same functionality will be available under the SladePLUS name.
No, your cash will not expire during the transition. Any existing cash will carry over to the SladePLUS program.
No, the benefits of the loyalty program remain the same. You’ll continue to enjoy earning cash, redeeming rewards, and accessing exclusive offers.
The terms and conditions will remain consistent with those of the EpicYOU program. Any updates specific to SladePLUS will be communicated in advance and displayed on the Slade Pharmacy website.
No physical cards are issued for the loyalty program, and your existing membership details will remain valid under the SladePLUS program. You won’t need to re-register or update your information.
If you experience any issues, please contact the pharmacy team at Kings Meadows on 03 6344 3658 and New Town on 03 6286 0001.
We will notify you via email and in-store announcements when the transition to SladePLUS is finalised. Look out for updated signage and communications.
You can find detailed information about SladePLUS here.
Our friendly pharmacy team is here to help. Speak to a team member in-store or call the team at Kings Meadows on 03 6344 3658 and New Town on 03 6286 0001.
